Pluum helps people buy, sell, and rent vehicles with trusted conversations, messages, and transactions across 10 pages, making every deal simpler and safer.

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Trust & Safety

Safer transactions, built in.

Pluum is being built to make peer-to-peer vehicle transactions more transparent and secure. Here's how verification and escrow are designed to work — and how to stay safe today.

Verification

Identity verification

Sellers verify their identity so buyers know who they're dealing with. (In progress — coming soon.)

Vehicle verification

Listings are encouraged to include complete specs, photos, and history for a stronger Pluum Score.

Pluum Score

A 0–100 score reflects listing completeness and seller transparency to help you judge trust at a glance.

Escrow

Coming soon

Pluum is designing secure escrow to hold funds safely until both buyer and seller confirm the handover — so payment only releases when the deal is right. Until escrow launches, complete payments offline using your own trusted method and the safety tips below.

Stay safe

Meet in a busy, well-lit public place for inspections and test drives.

Bring a friend or family member, especially for a first meeting.

Inspect the vehicle during daylight and request a pre-purchase inspection.

Keep all communication inside Pluum so there's a clear record.

Never wire money or pay outside the platform once payments launch.

Confirm the VIN and match it to the listing and documents.

Trust your instincts — if a deal feels off, walk away.

Pluum will never ask you to pay outside the platform once payments are live, and we won't pressure you to skip an inspection. Report suspicious listings or messages to support.

Made for the road. Made for you.

Questions about a listing or a transaction? Our team is here to help.

Contact support Visit Help Center